Terms and conditions
The products for sale on www.style-fashion.us (hereinafter the "Site") are sold and invoiced by Style Fashion S.r.l. with registered office in Cazzano S. Andrea (Bg), via Cav. Pietro Radici 22/24, (Italy), a company registered with the Chamber of Commerce of Bergamo Italy under no. REA 392391 of the Register of Companies, Tax Code and VAT number 03599890161.
For any information regarding orders, shipments and, more generally, acquisitions, you can contact the Style Fashion customer care via email: email@example.com
General terms and conditions of sale
The buyer customer expressly declares to make the purchase for purposes unrelated to the commercial or professional activity exercised.
The goods covered by these general conditions of sale are offered for sale by the company Style Fashion S.r.l., with registered office in Cazzano S. Andrea (Bg), via Cav. Pietro Radici 22/24, (Italy), registered with the Chamber of Commerce of Bergamo under no. 392391 of the Register of Companies, Tax Code and VAT number 03599890161 hereinafter referred to as "Supplier" or "Style Fashion".
Art. 1 - Definitions
1.1. The term "online sales contract" means the contract of sale relating to the Supplier's tangible movable property, stipulated between the latter and the buyer Customer as part of a distance selling system, organized through telematic tools by the Supplier itself.
1.2. The expression "Customer buyer" means the consumer, that is, the natural person, who makes the purchase on the Site, referred to in this contract, for purposes not related to any commercial or professional activity carried out.
1.3. The expression "Supplier" or "Style Fashion" means the subject indicated in the epigraph or the subject providing information services, who sells the goods present and described on the Site.
Art. 2 - Object of the contract
2.1. With this contract, respectively, the Supplier sells and the Buyer purchases remotely through telematic tools the tangible movable goods indicated and offered for sale on the Site
2.2. The products referred to in the previous point are illustrated and described precisely on the web page: www.style-fashion.us/shop.
Art. 3 – Acceptance of the general conditions of sale and sending of the purchase proposal
3.1. The contract between the Supplier and the Purchasing Customer is concluded exclusively through the Internet through the access of the Buyer Customer to the site, where, following the procedures indicated, the Buyer Customer will formalize the proposal for the purchase of the goods and conclude the contract for the purchase of the goods referred to in points 2.1 and 2.2 of the previous article.
3.2 The buyer customer must place his order in the various ways provided, by filling in the exact form, the manifestation of consent to the purchase through the adhesion sent online or by filling in the form / form and the subsequent sending of the form / form itself (hereinafter the Order), always after viewing the web page summarizing the Order, printable, which shows the details of the purchaser and the order, the price of the goods purchased, the shipping costs and any additional ancillary charges, the methods and terms of payment, the address where the goods will be delivered, the delivery times and the existence of the right of withdrawal; it is specified and emphasized that the buyer Customer, by sending the form / form itself, declares to have read all the information provided to him during the purchase procedure and to fully accept these general conditions of sale (hereinafter the Conditions).
3.3 It is advisable to print or save these Conditions on a durable medium, in compliance with the provisions of art. 12 of Italian Legislative Decree 70/2003 and art. 51 of Italian Legislative Decree 206/2005, as amended by Italian Legislative Decree 21/2014.
Art. 4 – Conclusion and effectiveness of the contract
4.1. Following the exact completion of the request form and the consent to the purchase expressed through the adhesion sent online or by filling in the form / form attached to the online electronic catalog at the address and the subsequent sending of the form / form itself in the manner described in point 3.2 of the previous article, the Supplier receives the Order from the buyer Customer and provides for the sending of a confirmation e-mail or the display of a web page of confirmation and summary of the Order, printable, in which the data referred to in the previous point are also reported.
4.2 The Contract is not considered perfected and effective between the parties in the absence of what is indicated in the previous point, therefore of the acceptance, even partial, of the Order of the Buyer Customer by the Supplier.
4.3 The order confirmation message by the Supplier will briefly report the conditions of purchase, as required by applicable law, as well as the data entered in the Order by the buyer Customer, so that the same can verify the same data and possibly communicate without delay the necessary corrections of incorrect data.
Art. 5 - Methods of payment and refund
5.1. Any payment by the Purchasing Customer can only be made by means of one of the methods indicated:
(i) Credit cards - The Seller accepts credit cards of the following circuits: VISA, MasterCard, Maestro, American Express, Jcb, Diners, Discovers. They are, in any case, indicated on the Site. The charge will be made only after (i) the details of your payment card used for payment have been verified and (ii) the issuer of the payment card used by you has issued the authorization to charge. The confidential data of the payment card (card number, holder, expiration date, security code) are encrypted and transmitted directly to the payment manager without passing through the servers used by the Seller. The Seller therefore never has access to and does not store, even if you choose to store such data on the Site, the data of your payment card used for the payment of the Products. The charge will be made at the time of transmission of the order.
(ii) Bank transfer (only for European Union countries) - In case of purchase by bank transfer, the bank details for payment will be displayed. The shipment of the goods will take place only upon actual receipt of the payment in the bank.
5.2. Any refund to the buyer Customer will be credited through one of the methods proposed by the Supplier and chosen by the buyer customer himself, in a timely manner or, in case of exercise of the right of withdrawal, as governed by Article 13, point 2 et ses. of this contract, at the latest within 30 days from the date on which the Supplier became aware of the withdrawal itself.
5.3. All communications relating to payments take place on a special line of the Supplier protected by an encryption system. The Supplier guarantees the storage of this information with an additional level of security encryption and in accordance with the provisions of the current regulations on the protection of personal data.
Art. 6 - Production times and delivery methods
6.1. The Supplier will deliver the selected and ordered products, in the manner chosen by the buyer Customer or indicated on the website at the time of the offer of the goods, as confirmed in the e-mail referred to in point 4.1 of the previous article.
The products ordered directly from the e-commerce will be shipped within 20 working days from the date of the order with regard to the products in the standard catalog (without customizations), while for the "customizable" products the delivery times are evaluated by our development team, depending on the customization requested by the customer.
The shipment will be made by express courier. In the event that the Supplier is not able to make the shipment within this period but, in any case, within that indicated in the following point, timely notice will be given by e-mail to the Buyer.
6.2 The methods, times and shipping costs are indicated during the order except in special cases of customized products.
6.3 Style Fashion reserves the right to accept or not deliveries requested outside the Italian or European borders. In any case, for deliveries to be made outside the Italian borders, shipping costs and delivery times may vary.
6.4 With regard to deliveries requested in countries outside the European Union, any import customs fees will be borne by the recipient. The Customer is therefore invited to contact the customs authorities of his country in advance to verify the costs and any import limits.
6.5 The delivery times indicated by the Supplier must be considered as purely indicative and a delay with respect to the same, or any delivery made with subsequent split shipments do not legitimize the buyer Customer to refuse the delivery itself and to request compensation or compensation.
6.6 At the time of delivery of the products, the buyer customer is required to check that the number of packages delivered corresponds to what is indicated in the transport document and that the packaging is intact, not damaged, nor wet or otherwise altered, even in the closing materials (adhesive tape or metal straps). Any damage to the packaging and / or the product or the mismatch in the number of packages or indications, must be immediately detected, by affixing a specific indication on the delivery document of the product to be returned to the courier. Any problems concerning the physical integrity, correspondence or completeness of the products received must be reported within 7 days of delivery, in the manner provided for in this document.
Art. 7 - Prices
7.1. All sales prices of the products displayed and indicated on the website www.style-fashion.us / shop are expressed in EURO and constitute an offer to the public pursuant to art. 1336 c.c. Italian Legislative.
7.2. The sales prices, referred to in the previous point, are inclusive of Italian VAT, outside the Italian territory any other tax is excluded and charged to the buyer according to the tax regime of the state where the product will be shipped. Shipping costs are indicated and calculated in the purchase procedure before placing the order by the buyer. Any additional charges (e.g. customs clearance) are not included in the purchase price and will not be indicated at the time of purchase, but will be borne by the buyer directly upon delivery of the product.
Art. 8 - Availability of products
8.1. The Supplier ensures through the telematic system used the processing and fulfillment of orders without delay, referring to the production times referred to in point 6.1.
8.2. If an order should be unrealtable at the time of the order, the Supplier will communicate by e-mail to the buyer Customer when the good will be producible again, or what are the waiting times to obtain the chosen good, asking if it intends to confirm the order or not.
8.3. The Supplier's computer system confirms the registration of the order as soon as possible by sending the User a confirmation by e-mail, pursuant to point 4.1 of the previous article.
Art. 9 - Limitations of liability
9.1. The Supplier assumes no responsibility for disservices attributable to force majeure if it fails to execute the order within the time provided for in the contract.
9.2. The Supplier cannot be held liable to the purchasing Customer, except in the case of willful misconduct or gross negligence, for disservices or malfunctions connected to the use of the Internet outside its control or that of its sub-suppliers.
9.3. The Supplier will also not be liable for damages, losses and costs suffered by the Buyer Customer as a result of the non-execution of the contract for reasons not attributable to him, since the Buyer Customer is only entitled to a full refund of the price paid and any ancillary charges incurred.
9.4. The Supplier assumes no responsibility for any fraudulent and illegal use that may be made by third parties, credit cards, checks and other means of payment, for the payment of the products purchased, if it proves to have taken all possible precautions based on the best science and experience of the moment and on the basis of ordinary diligence.
9.5. In no case, the buyer Customer can be held responsible for delays or misunderstandings in payment if he proves to have made the payment in the times and ways indicated by the Supplier.
Art. 10 - Liability for defects, proof of damage and compensable damages and obligations of the Supplier
10.1. Pursuant to Articles. 114 et se. of the Consumer Code, the Supplier is responsible for the damage caused by defects of the goods sold if it fails to communicate to the damaged buyer Customer, within 3 months of the request, the identity and domicile of the manufacturer or the person who supplied him with the goods.
10.2. The aforementioned request, by the injured party, must be made in writing and must indicate the product that caused the damage, the place and date of purchase; it must also contain the offer in view of the product, if it still exists.
10.3. The Supplier cannot be held responsible for the consequences derived from a defective product if the defect is due to the conformity of the product, to a mandatory legal rule or to a binding measure, or if the state of scientific and technical knowledge, at the time when the manufacturer put the product into circulation, did not yet allow the product to be considered defective.
10.4. No compensation will be due if the injured party has been aware of the defect of the product and the danger that derived from it and nevertheless has voluntarily exposed himself to it.
10.5. In any case, the Injured Party must prove the defect, the damage, and the causal connection between defect and damage.
10.6. The Injured Party may claim compensation for damage caused by death or personal injury or by the destruction or deterioration of something other than the defective product, provided that it is of a type normally intended for private use or consumption and thus mainly used by the injured party.
10.7. Damage to property referred to in art. 123 of the Consumer Code will, however, be compensable only to the extent that it exceeds the sum of € 387.00 (€ three hundred and eighty-seven/00).
Art. 11 - Guarantees and methods of assistance
11.1. The Supplier is liable for any lack of conformity, which occurs within 24 (twenty-four) months from the delivery of the goods, pursuant to Title III of Italian Legislative Decree 206/2005. The warranty for defects of conformity will apply provided that the relative product has been used correctly, in compliance with its intended use and as provided in the instructions for use and washing present in and / or with the product.
11.2. For the purposes of this contract, consumer goods shall be presumed to comply with the Contract if, where relevant, the following circumstances coexist: a) they are suitable for the use for which goods of the same type are usually used; b) conform to the description made by the Seller and possess the qualities of the good that the Seller has presented to the Consumer as a sample or model; c) present the usual quality and performance of a good of the same type, which the Consumer can reasonably expect, taking into account the nature of the good and, where appropriate, the public statements on the specific characteristics of the goods made in this regard by the Seller, the manufacturer or his agent or representative, in particular in advertising or on labelling; d) they are also suitable for the particular use desired by the Consumer and that has been brought to the attention of the Seller at the time of conclusion of the contract and that the Seller has accepted also for conclusive facts.
11.3 The Buyer Forfeits all rights if he does not report the lack of conformity to the Seller Supplier within 2 (two) months from the date on which the defect was discovered. The complaint is not necessary if the Seller Supplier has acknowledged the existence of the defect or has concealed it.
11.4 In any case, unless proven otherwise, it is assumed that the lack of conformity that occurs within 6 (six) months of delivery of the goods already existed on that date, unless this hypothesis is incompatible with the nature of the goods or with the nature of the lack of conformity.
11.5 In the event of a lack of conformity, the buyer Customer may request, alternatively and without charge, under the conditions indicated below, the repair or replacement of the purchased good, a reduction in the purchase price or the termination of this contract, unless the request is objectively impossible to satisfy or is excessively burdensome for the Supplier pursuant to art. 130, paragraph 4, of the Consumer Code.
11.6 The request must be sent in writing, by registered letter with return receipt, to the Supplier, who will indicate his willingness to process the request, or the reasons that prevent him from doing so, within 7 working days of receipt of the registered letter with return receipt. In the aforementioned communication of the Supplier, if the same has accepted the request of the buyer Customer, will indicate the methods of shipment or return of the goods as well as the deadline for the return or replacement of the defective goods.
11.7 If the repair and replacement are impossible or excessively expensive, or the Supplier has not repaired or replaced the goods within the period referred to in the previous point or, finally, the replacement or repair previously carried out have caused significant inconvenience to the buyer Customer, the latter may request, at his choice, a reasonable reduction in the price or the termination of the Contract. In this case, the purchasing Customer must send his request to the Supplier, who will indicate his willingness to proceed with the same, or the reasons that prevent him from doing so, within 7 working days of receipt.
11.8 In the same communication, if the Supplier has accepted the request of the buyer Customer, he must indicate the proposed price reduction or the methods of returning the defective goods. In such cases, it will be the buyer's passing er to indicate how to credit the sums previously paid to the Supplier.
Art. 12 - Obligations of the purchasing customer
12.1 The buyer customer undertakes to pay the price of the goods purchased in the times and ways indicated in the contract.
12.2 The buyer Customer also undertakes, once the online purchase procedure has been completed, to provide for the printing and storage of this Contract, which have already been viewed and accepted by the buyer Customer, who acknowledges it, as this step is made mandatory before the purchase confirmation.
Art. 13 - Right of withdrawal
13.1 The buyer customer has in any case the right to withdraw from the contract stipulated, pursuant to art. 52 of Italian Legislative Decree no. 206/2005, as amended by Italian Legislative Decree 21/2014, for any reason, without the need to give reasons and without any penalty, within 14 (fourteen) working days, starting from the day of receipt of the purchased goods.
13.2 In the event that the Supplier has not fulfilled the obligations of information on the existence, methods and times of return or withdrawal of the goods in case of exercise of the right of withdrawal pursuant to art. 52 of the Consumer Code, the deadline for exercising the right of withdrawal is 12 (twelve) monthsfrom the end of the initial withdrawal period and starts from the day of receipt of the goods by the consumer customer.
13.3 If the buyer decides to exercise the right of withdrawal, he must notify the Supplier by registered letter with return receipt to the address Via Cav. Pietro Radici 22/24, 24026 Cazzano S. Andrea (Bg) (Italy) or by e-mail to the e-mail firstname.lastname@example.org, provided that such communication by ordinary e-mail is confirmed by sending a registered letter with return receipt to the address Via Cav. Pietro Radici 22/24, 24026 Cazzano S. Andrea (Bg) (Italy) within the next 48 (forty-eight) hours. The stamp affixed by the post office on the acceptance of the registered letter issued shall prevail between the Parties. For the purpose of exercising the right of withdrawal, the sending of the communication may validly be replaced by the return of the purchased good, provided that it is always made in the same terms. The date of delivery to the post office or to the shipper of the goods will prevail between the Parties.
13.4 The return of the goods must in any case take place at the latest within 30 (thirty) days from the date of receipt of the goods. In any case, to be entitled to a full refund of the price paid, the goods must be returned intact and, in any case, in normal condition.
13.5 The Purchasing Customer may not exercise this right of withdrawal for contracts for the purchase of products or goods made to measure or clearly personalized or which, by their nature, cannot be returned or are likely to deteriorate or expire rapidly, for the supply of newspapers, periodicals and magazines, as well as goods whose price is linked to fluctuations in financial market rates that the Supplier is not able to control and in any another case provided for by art. 55 of the Consumer Code.
13.6 The only expenses due by the purchasing Customer for the exercise of the right of withdrawal pursuant to this article are the direct costs of returning the goods to the Supplier, unless the Supplier agrees to bear them.
13.7 The Supplier will refund the full amount paid by the buyer Customer free of charge within 30 (thirty) days of receipt of the notice of withdrawal.
13.8 Upon receipt of the communication with which the buyer Customer communicates the exercise of the right of withdrawal, the Parties to this contract are released from their mutual obligations, without prejudice to the provisions of the previous points of this article.
13.9 The Buyer Customer must return the goods intact, complete with all its parts and in the original packaging (envelopes and packaging), kept and possibly used for the time strictly necessary to establish and verify their nature, characteristics and size, according to normal diligence, without there being signs of wear or dirt, in compliance with the following conditions:
- the right of withdrawal may apply to the product purchased in its entirety; in fact, it is not possible to exercise withdrawal only on part of the product purchased (e.g.: accessories, complements, etc ...);
- for the withdrawal to be possible, the product must be intact and returned in its original packaging, complete in all its parts (including packaging and any documentation and accessory equipment: labels, tags, tags, seals, etc ...);
- the shipping costs (and any customs fees, if any) for the return of the goods will be the sole responsibility of the buyer;
- the shipment, until the certificate of receipt in the warehouse indicated by Style Fashion, is under the complete responsibility of the buyer Customer;- in case of damage to the goods during transport, Style Fashion will notify the buyer Customer, to allow him to promptly file a complaint against the courier chosen by him and obtain the relative refund; the product will then be made available to the buyer customer, simultaneously canceling the request for withdrawal;
- Style Fashion will not be liable in any way for damage, theft, loss occurred during or in any case depending on the shipment for return.
13.10 The Supplier will refund the buyer customer the full amount already paid, net of any additional shipping costs pursuant to art. 56, paragraph 2, of D. lgs. 21/14) within 14 (fourteen) days of withdrawal, through the transfer procedure of the amount charged, using the same means of payment used by the acquiring Customer for the initial transaction, unless otherwise agreed. In any case, the buyer customer will not bear any costs as a result of said refund. Style Fashion may suspend the refund until receipt of the returned product or until the buyer proves that he has correctly returned the product, if earlier.
13.11 In any case, the Buyer will forfeit the right of withdrawal in cases where the Supplier ascertains that:
- the returned product and/or its accessories, and/or its packaging are not intact;
- the product is missing its external packaging and / or the original internal packaging;
- the product is missing elements integrating the same and / or accessories.
In the event of forfeiture of the right of withdrawal, Style Fashion will return the purchased product to the sender, charging the same shipping costs and, if already refunded, the price of the product.
Art. 14 - Causes of express termination
14.1 The obligations referred to in point 12.1, assumed by the purchasing Customer, as well as the guarantee of the successful completion of the payment that the buyer Customer makes by the means referred to in point 5.1, and also the exact fulfillment of the obligations assumed by the Supplier in point 6, are essential, so that, by express agreement, the non-fulfillment of only one of these obligations, if not determined by unforeseeable circumstances or force majeure, it will result in the termination of the contract pursuant to art. 1456 c.c., without the need for a judicial decision.
Art. 15 - Protection of confidentiality and processing of Buyer's data
15.1 The Supplier protects the privacy of its purchasing Customers and guarantees that the processing of data complies with the provisions of the privacy legislation referred to in Legislative Decree. 30 June 2003, n. 196.
15.2 The personal and tax data acquired directly and / or through third parties by the Supplier Style Fashion S.r.l., data controller, are collected and processed in paper, computerized, telematic form, in relation to the processing methods with the purpose of registering the order and activating the procedures for the execution of this contract and the related necessary communications, in addition to the fulfillment of any legal obligations, as well as to allow an effective management of commercial relationships to the extent necessary to better perform the requested service (Article 24, paragraph 1, letter .b, Italian Legislative Decree 196/2003).
15.3 The Supplier undertakes to treat the data and information transmitted by the Buyer confidentially and not to disclose them to unauthorized persons, nor to use them for purposes other than those for which they were collected or to transmit them to third parties. These data may be shown only at the request of the judicial authority or other authorities authorized by law.
15.4 Personal data will be communicated, subject to signing a commitment to confidentiality of the data, only to persons delegated to carry out the activities necessary for the execution of the contract stipulated and communicated exclusively for this purpose.
15.5 The buyer customer enjoys the rights referred to in art. 7 of Italian d.lgs. 196/2003, i.e. the right to obtain: a) updating, rectification or, when interested, integration of data; b) the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including those whose retention is not necessary in relation to the purposes for which the data were collected or subsequently processed; c) the attestation that the operations referred to in letters a) and b) have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case in which this fulfillment proves impossible or involves a use of means manifestly disproportionate to the protected right.
The interested party also has the right to object, in whole or in part: i) for legitimate reasons to the processing of personal data concerning him, even if pertinent to the purpose of the collection; ii) to the processing of personal data concerning him for the purpose of sending advertising material or direct sales or for carrying out market research or commercial communication.
15.6 The communication of personal data by the purchasing Customer is a necessary condition for the correct and timely execution of this contract. Failing this, the request of the buyer cannot be processed.
15.7 In any case, the acquired data will be kept for a period of time not exceeding that necessary for the purposes for which they were collected or subsequently processed. Their removal will still take place safely.
15.8 The owner of the collection and processing of personal data is the Supplier, to whom the purchasing Customer may address, at the company headquarters, any request.
15.9 Everything sent to the e-mail address (including electronic) of the Center (requests, suggestions, ideas, information, materials, etc.) will not be considered information or data of a confidential nature, must not violate the rights of others and must contain valid information, not detrimental to the rights of others and truthful, in any case no responsibility can be attributed to the Center for the content of the messages themselves.
Art. 16 - Methods of archiving the contract
16.1 Pursuant to art. 12 of Italian d.lgs. 70/2003, the Supplier informs the Buyer Customer that each order sent is stored in digital / paper form on the server / at the supplier's headquarters according to criteria of confidentiality and security.
Art. 17 - Communications and complaints
17.1. Direct written communications to the Supplier, requests for information and any complaints will be considered valid only if sent to the following address: Via Cav. Pietro Radici 22/24, 24026 Cazzano S.Andrea (Bg) (Italy), or by e-mail to the following address email@example.com. The purchasing Customer must indicate in the registration form his residence or domicile, the telephone number or the e-mail address to which he wishes the Supplier's communications to be sent.
Art. 18 - Settlement of disputes
18.1 All disputes arising from this Contract will be referred to the Chamber of Commerce of Bergamo Italy and resolved according to the Conciliation Regulations adopted by the same.
18.2 If the Parties intend to refer the matter to the ordinary judicial authority, the competent court is that of the place of residence or elective domicile of the acquiring customer, as a consumer, therefore mandatory court pursuant to and for the purposes of art. 33, paragraph 2, letter u) of Italian d.lgs. 206/2005.
Art. 19 - Applicable law and referral
19.1 This Agreement is governed by Italian law, with the disapplication of the conflict rules.
19.2 To the extent not expressly provided herein, the legal provisions applicable to the relationships and cases provided for in this Agreement shall apply, and in particular the Rome Convention 1980, where applicable, and the 1980 Vienna Convention for the International Sale of Goods and Goods.
19.3. Pursuant to art. 60 of Italian d.lgs. 206/2005, the discipline contained in Part III, Title III, Chapter I of Italian Legislative Decree is expressly referred to here. 206/2005.
Art. 20 - Final clause
This Agreement repeals and replaces any agreement, understanding, negotiation, written or oral, previously between the Parties concerning the subject matter of this agreement.